Definitions
Terms like account, session and wallet reference carry the same meaning across every policy page on dewajudi.app, so you only learn them once.
LEGAL REFERENCE
How dewajudi Handles Your Account Data
This is the dewajudi privacy policy — a plain read of what we collect when you open an account, what we store while you move around the lobby...
Plain-language policyIndonesia-alignedAccount-data scopeUpdated regularlyOne-page read
Policy Posture and Jurisdiction Notes
We collect what's needed to run your account: your registered identifiers, login device signals, lobby session activity and the wallet reference you choose at cashier. We process this data where local law permits and only for supported regions. Your records sit on access-controlled systems, and we share with payment partners or auditors strictly when a transaction or compliance check requires it. We
don't sell your details, and we don't pass marketing lists to third parties. If a region falls outside our coverage, we restrict the account rather than process data we shouldn't hold. You can ask us to export or remove your record at any time, subject to retention rules tied to financial logs.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
PLAYER SUPPORT
Privacy Contact Paths
Reach our privacy desk through any of the channels below. Each one routes to the same review queue, so pick whichever fits how you usually contact us.
Privacy Inbox
Email our data team directly for export requests, deletion requests or questions about what we hold on your dewajudi account. Replies land within two business days for Indonesia hours.
Live Chat Desk
Open chat from any lobby page and ask for the privacy queue. The agent will tag your ticket so it skips general support and lands with the reviewer who handles policy matters.
Account Settings
Inside your account panel you'll find self-serve toggles for marketing preferences, session history visibility and saved payment references. Most consent changes apply the moment you save them.
PLATFORM TRUST SIGNALS
How We Keep This Policy Honest
Our policy isn't a one-time post. We review it on a fixed cadence and log every change so you can see what shifted.
Quarterly Review
We re-read the full policy every quarter against current Indonesia data practice, then publish edits with a dated note. Nothing...
Named Reviewers
Each revision is signed off by a named person on our compliance side, not an anonymous bot pass. That keeps...
Plain Language
We strip legal jargon down to sentences you can read once. If a clause needs a defined term, we define...
Change Log
A running log on this page records what was added, removed or reworded. You can compare versions before deciding whether...
Scoped Sharing
We document exactly which partners receive which fields and why. The list stays short on purpose, and any addition triggers...
Retention Clarity
For each data category we name a retention window. Financial logs sit longest because regulators require it; marketing signals clear...
SIDE BY SIDE
Consistency Across Our Policy Pages
This privacy policy is read alongside our terms, cookie note and account rules. The points below show what stays consistent so you don't get conflicting wording between pages.
Scope
Each page states which audience and region it covers. Privacy applies to anyone with a dewajudi account in supported Indonesia regions where local law permits.
Data Map
The data categories listed here match the categories named in the cookie note and account terms. No page invents a new bucket.
Retention
Retention windows quoted here are the same windows quoted in the terms. If we shorten one, we shorten the other in the same release.
Contact Path
All policy pages route privacy questions to the same inbox and chat queue, so escalation never bounces between teams.
Update Cadence
Quarterly review applies across the policy set. When privacy changes, sibling pages get a parallel pass on the same date.
Language
All policy pages are written in the same plain en-ID register, with Indonesia payment names spelled consistently as DANA, OVO, GoPay and QRIS.
AT A GLANCE
What Shapes This Policy Page
These are the structural pieces you'll notice as you read the policy itself — not features of the lobby, but the layout choices that make the legal text...
Section Anchors
Each clause has its own anchor link so you can...
Dated Edits
Every paragraph carries the date of its last revision in...
Inline Definitions
Defined terms appear in line with the sentence that uses...
Scope Banner
A banner at the top names the regions and account...
Plain Summary
Each long clause has a one-line summary above it. Read...
Print View
A print-clean view strips navigation so you can save or...
Privacy Policy Questions
We collect the identifiers you submit at signup, the device signals tied to your sessions and the wallet reference you choose at cashier. That's the working set we need to run your account safely on dewajudi.app.
We share with payment partners and auditors only when a transaction or compliance check requires it. We don't sell your data, and we don't hand marketing lists to outside firms under any arrangement on dewajudi.
Financial logs are kept for the period regulators require, which is the longest window. Marketing signals clear quickly once you opt out, and inactive account data is reduced on a published schedule that's listed in the policy body.
Yes. Email the privacy inbox or open chat and ask for an export. We compile what we hold against your account and send it back within the response window stated above for Indonesia business hours.
Open your account settings and toggle the marketing preferences panel. Changes apply on save. You can also reply to any message we send and ask to be removed from that specific channel without touching the rest.
Where local law doesn't permit our service, we restrict the account instead of processing data we shouldn't hold. You'll see a notice at sign-in and the privacy desk can confirm the position for your region.
We post a dated note on this page and flag the change at your next sign-in. The change log records what shifted, so you can compare wording before deciding how it affects your dewajudi account.